ADMISSION POLICIES

Due to heightened security measures at the gates, we strongly urge all guests to arrive at Giants Stadium as early as possible to avoid entrance delays.

Everyone, regardless of age, must have a ticket for entry into Giants Stadium.


 
Physically challenged guests requiring assistance (Gates A, B, C and D) should contact a Guest Services Supervisor at the gates or Mike Smith, ADA Manager, in advance, at (201) 935-3900.



Exit/Re-entry into Giants Stadium is not permitted. Dress appropriately for inclement weather prior to entering the Stadium. If medication is required, be sure to have it with you upon entry.


 
All guests entering the Stadium are subject to search. Refusal may be grounds to prohibit admission.


 
Merchandise may not be sold or resold on Meadowlands property or areas adjacent to The Meadowlands Sports Complex.

ALCOHOL POLICIES 

Guests who attend events at the Meadowlands Sports Complex expect to have a good time. As such, it is our duty to ensure that those guests who drink alcoholic beverages do so responsibly. The following is a list of the alcohol policies instituted at the Stadium:

• Guests will not be permitted to bring alcoholic beverages into the Stadium
• Guests will not be allowed to enter the Stadium if they appear intoxicated
• Guests wishing to purchase or consume any alcoholic beverage must provide valid proof of age
• Limit of 2 beers per possession
• Alcoholic beverages will not be served to any guest who appears to be intoxicated
• Alcoholic beverages are not vended in the seating areas
• Beer sales are suspended at the beginning of the third quarter or earlier at managements discretion
• Drunk and disorderly behavior, as well as violation of any alcohol policy, will result in ejection from the Stadium without refund and could result in  the loss of season tickets
• Guests are prohibited from leaving the Stadium with alcoholic beverages
  

BOX OFFICE & WILL CALL

The Giants Stadium Box Office and Will Call is open on event days only and opens approximately 2 1/2 hours prior to a sporting event and 2 hours prior to a concert. Giants Stadium Will Call is located  at Gate D for all events except NY/NJ Red Bulls games; will  call for Red Bulls games is located at Gate C.

To pick up or purchase tickets to Giants Stadium events in advance, go the the IZOD Center Box Office. The IZOD Center Box Office is open Monday through Saturday from 11AM to 6PM.

For additional information regarding events at Giants Stadium, call the Event Information Hotline at 201-935-3900.

DROP OFF AND PICK-UP INFORMATION

Drop-off and pick-up at the Stadium is located near Lot 10/12, near the stadium side of the pedestrian bridge (near the Gate B side of the Stadium).
Taxicabs and limousines will be directed to drop off/pick-up areas by Parking and Traffic staff members.

FOOTBALL SEASON  INFORMATION

All Ticket Holders will be subject to a search prior to entering the Stadium; therefore, we strongly urge all Ticket Holders to enter the Stadium as early as possible to avoid delays. Anyone refusing to be searched will be denied entry into the Stadium. Gates open 2 hours prior to the start of the game. The Stadium Club will open 2 1/2 hours prior to the start of the game.

- Stadium Box Office/Ticket Information for Jets & Giants Games

• Jets & Giants game tickets are sold out
• Will Call is located at Gate D at the Stadium; a picture ID and the credit card used to order the tickets are required for pick up.
• Tickets will not be accepted from guests at the Reservation Window for pickup by other guests. Please distribute your tickets prior to your arrival at the Stadium.
• The resale of tickets or parking permits on the Sports Complex or access roads leading to the Complex is prohibited.
  

Visit the Giants web site at www.giants.com or the Jets web site at www.newyorkjets.com for additional information.

GUESTASSIST TEXT MESSAGING SYSTEM

GuestAssist is a new text messaging service available to guests at Giants Stadium. A guest may call for assistance during events by sending a text message from their cell phone. A stadium representative receives the text message and the appropriate assistance is dispatched from the Event Command Post. By using the GuestAssist system, guests will be able to report issues and concerns, and call for assistance in a fast, easy and convenient way.

- To Send a Text:

1.  Address the text message to 78247.

2. Type the word NJSEA followed by a space and the issue and location. The word NJSEA is not case sensitive, but the body of the text message must start with this keyword (NJSEA) and there must be a blank space after the keyword.
Examples: (Text to 78247) - include seat numbers if possible
-NJSEA there is an altercation in section 101, row 12
-NJSEA my father is feeling faint. Please send an EMT to section 212, row 5

MEADOWLANDS SPORTS COMPLEX FAN CODE OF CONDUCT

The New Jersey Sports and Exposition Authority, our teams, and our show promoters are
committed to creating a safe, comfortable, and enjoyable sports and entertainment experience. Our fans have the right to expect an environment where:
Employees, players and team personnel respect and appreciate each and every fan.

• Guests will be treated in a consistent, professional and courteous manner by all Stadium and team personnel and each other.
• Guests will enjoy the event experience free from disruptive behavior, including foul or abusive language and obscene gestures and harassment of visiting team fans.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
• Guests will sit only in their ticketed seats and show their tickets when requested.
• Guests who engage in fighting, throwing objects or attempting to enter the field of play will be immediately ejected.
• Guests will smoke in designated smoking areas only.
• Obscene or indecent messages on signs or clothing will not be permitted.
• Guests will comply with requests from staff regarding operations and emergency response procedures.
  

Facility staff have been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund and revocation of season tickets, and may also be in violation of city ordinances resulting in possible arrest and prosecution.

- Satisfaction

The NJSEA prides itself on providing the finest of services. If your visit did not go as planned, please speak with a Stadium Supervisor or email us at guestrelations@meadowlands.com to provide feedback. This will allow Stadium Staff to better serve you during your next visit.
We thank you for adhering to the provisions of the Fan Code of Conduct.
All information is subject to change. Last updated 09/03/09.

PARKING AT GIANTS STADIUM

All vehicles parking on the Sports Complex will require a parking permit. The Jets and Giants have instituted a prepaid parking permit policy for all ticket holders who desire to park on the Sports Complex (Stadium and Arena sides of the Complex). This prepaid parking policy is necessary due to the construction projects that are taking place on the Complex.  Any ticket holder without a prepaid parking pass will be required to park at an off-site location where a shuttle bus will be provided. NO TAILGATING will be permitted at the off-site parking location or in Parking Deck 23 (Arena side of Complex).

The cost for a 2009 season parking permit will be  $200, which includes parking permits for two preseason and eight regular season games, $20 per game. For more information on purchasing a prepaid parking permit, please call the Jets at (516) 560-8200 or the Giants at (201) 935-8222.

- Onsite parking Fees for Jets or Giants games are as follows:
Onsite parking locations will open 5 hours prior to kickoff.

• $20 (prepaid permit) for parking at the Sports Complex
• $75 Limos/RV's ($20 credit will be applied if in possession of a parking permit)
• $100 for buses ($20 credit will be applied if in possession of a parking permit)

- Offsite parking fees for Jets or Giants games are as follows:
Offsite parking locations will open 4 hours prior to kickoff.

• $20 for Giants/$25 for Jets
  

Please keep in mind that there is NO TAILGATING at the offsite parking location. We strongly encourage guests to carpool or take mass transportation if possible due to the various construction projects on the Complex and the impact on available parking.

- General Parking Information for Football

• Parking Lot toll plazas open 5 hours prior to kickoff.
• Parking for guests with disabilities is available in Lots 10/12 & 18 and in Lot 15 for Stadium Club members and South Tower guests only. A state-issued accessible parking plate or placard must be prominently displayed on any car parking in these spaces. Ticket holders with ADA plates or placards must also possess a pre-paid parking permit for the appropriate game to park in these lots. Please enter the Stadium through Gates A, B, C or D.
• Bus parking is in Lot 14.
• Drop-off and pick-up at the Stadium is located near Lot 10/12, near the stadium side of the pedestrian bridge (near the Gate B side of the Stadium).
• Taxicabs and limousines will be directed to drop off/pick-up areas by Parking and Traffic staff members.
• Large vehicles that require additional space will be directed into designated areas by Parking and Traffic Staff. These areas will normally be along the curbs in the parking lots so these vehicles do not take up more than one parking space. Additional parking fees will be charged.
• Illegal parking outside the Sports Complex on area roadways, medians, grass malls and vehicle breakdown lanes is prohibited. Violators will be ticketed by local police and/or towed at owner's expense.
• Portable toilets are located throughout the Sports Complex parking lots
• Portable toilets for guests with disabilities are available in parking lots 10 and 18.
• Public transportation from New York will be provided on game days by both NJN Transit 351 direct bus service from  Port Authority Bus Terminal (PABT) to the Meadowlands Sports Complex and the new Meadowlands Rail Line. For more information, contact New Jersey Transit at  973-275-5555 or visit their website at www.njtransit.com .
• Overnight parking (including RVs) is not permitted
  

- Off-Site Parking

• Parking Lot toll plazas open 4 hours prior to kickoff.
• The offsite parking lots are located approximately 2 miles from the Meadowlands Sports Complex at 1050 Wall Street West, Lyndhurst NJ 07071.
• From Route 3 East - take the 17/N Rutherford exit - Stay to Right (Service Road) and follow signs to parking location.
• From Route 3 West - take the 17/S Lyndhurst exit to Polito Avenue and follow signs to parking location.
• From Route 17S - Follow Route 17S past Route 3 until it becomes Rutherford Avenue. Turn Left onto Polito Avenue and follows signs to parking location
• Shuttle bus service will be provided to ticket holders from and to the offsite parking lots. For shuttle service times and locations, go to GIANTS PARKING INFORMATION or JETS PARKING INFORMATION.
• Tailgating will not be permitted in the offsite parking lots.
• Handicapped accessible vans will be provided at the offsite location.
  

- Concert and Soccer Parking

• Concerts & International Soccer - $20/
Red Bulls - $10
• Parking lots generally open 3-6 hours prior to event.
• Parking Lot 14 is reserved for charter buses.
• Illegal parking outside the Sports Complex on area roadways, medians, grass malls and vehicle breakdown lanes should not be attempted. Violators will be ticketed by local police and/or towed at owner's expense.
• Parking for guests with disabilities is available in Lots 10/12, 18, and 15 (Stadium Club Members and South Tower guests). Enter Giants Stadium through Gates B, C or D.
• Drop off and pick up at the Stadium is located near Lot 10/12, near the Stadium side of the pedestrian bridge (near the Gate B side of the Stadium).
• Taxicabs and limousines will be directed to drop off/pick up area by Parking and Traffic staff members
• Public transportation from New York will be provided on game days by 353 rail/bus shuttle from New York Penn Station via Secaucus Junction.  (Guests will board trains at NY Penn Station and transfer at Secaucus to waiting shuttle buses.) Drop off pick up location at the stadium is located outside Gate D adjacent to parking lot #14. For more information, contact New Jersey Transit at  973-275-5555 or visit their website at  njtransit.com.
• Overnight parking (including RVs) is not permitted.
• Port-o-sans are located throughout the Sports Complex parking lots. Port-o-sans for guests with disabilities are available in Lots 10/12 and 18.
  

- See Tailgating Information Below

PERMITTED ITEMS
Plastic Bottles (One bottle per fan with cap removed)
Binoculars
Still cameras (non-professional) that do not obstruct views of neighboring guests. (Note that certain events do not allow cameras. Check the specific event information page for more info.)
Small purses and fanny packs
Seat Cushions
Aramark bags containing just-purchased merchandise
Hand-held radios and TV's (fans will be asked to turn them on for inspection)
Umbrellas (IZOD Center only)

PROHIBITED ITEMS
Large Bags, Backpacks, Briefcases, Suitcases
Balloons
Coolers
Glass Bottles, Cans
Alcoholic Beverages
Thermoses
Umbrellas (Giants Stadium only)
Video Cameras, Recording Devices
Professional cameras and tripods
Pets (only service animals are permitted)
Aerosol Cans
Firearms, Knives (incl. pocket knives), Box Cutters or Weapons of any kind
Chains
Hanging Banners, Signs, Sticks, Poles, Balloons
Laser Pointers
Noise Makers, Whistles, Air Horns, Bull Horns
Fireworks
Clothing containing vulgar language
Drugs, Narcotics, Illegal Substances
Pepper Spray, Mace
Any item deemed by management to be dangerous or inappropriate

Prohibited items that are discovered during inspections at Giants Stadium or IZOD Center entrances must either be returned to the owner's vehicle or discarded. The Stadium or Arena will not provide a storage area for these items. Unlawful items that are discovered during security inspections are subject to being confiscated and the person in possession of those items is subject to arrest. Guests arriving by mass transit must take particular caution not to bring any prohibited items, as no exceptions will be made. Thank you for your continued cooperation and please be assured that your comfort and safety are our primary goals.
 
Prohibited items are subject to change based on event without notice.
 


SEATING AT GIANTS STADIUM 

Giants Stadium has three public seating levels each with its own concourse: Lower Tier (100 level seating), Mezzanine (200 level seating) and Upper Tier (300 level seating). For detailed seating charts, please visit our Seating Chart Page.
Access to the following levels is through the South Tower, located between Gates C and D: Level 4 - 50 Club (for suite and club seat holders) and Terrace Suites, Level 5 - Super Suites, Level 8 - Tower Suites and Level 9 - Press Box.

Other levels are Service (field level) and Plaza (street level).

SMOKING POLICY

Smoking is permitted on the spirals and at ground-level plazas at all gates. Smoking is prohibited in all other areas of Giants Stadium.


TAILGATING FOR ALL EVENTS

• ONE CAR, ONE SPACE: Tailgating is permitted in the parking lots provided that ticket holders use the same space occupied by their vehicle or tailgate in a designated tailgate zone. Please be courteous to your fellow guests; open parking spaces should not be used for tailgating.
• Tailgating is NOT PERMITTED in Deck 23 which is located next to the IZOD Center or at the offsite parking locations.
• The Tailgate Courtesy Squad will again patrol the parking lots pregame to ensure that the "one car, one space" policy is followed when tailgating.
• Ticket holders may not reserve adjacent parking spaces for others.
• If you have a large tailgate party, stadium management strongly encourages you to arrive early and use the grass berms and paved areas on the islands located between the parking lots. This will allow you to fully enjoy your party while being courteous to your fellow fans.
• Outside catering companies are not permitted. ARAMARK is the official food service provider/caterer for the Meadowlands Sports Complex. To schedule a catered event, please contact ARAMARK at (201) 935-5660.
• Grills are permitted for tailgating enjoyment, provided guests do so only in the same space occupied by their vehicle. However, their use near buildings or in areas where guests or property may be damaged is strictly prohibited.
• Please do not discard hot coals near vehicles or in plastic waste receptacles; there have been several car and trash fires over the past few years. For your safety and convenience, hot coal bins have been provided for the disposal of charcoal. These large, red or orange "hot charcoal" bins are located on the islands/plazas between the parking lots. PLEASE DO NOT DISCARD TRASH IN THE HOT COAL BINS.
• Open fires are not permitted.
• Trash receptacles are located throughout the Sports Complex parking lots and near the Stadium entrances. Please bag and dispose of your trash to make it safer for vehicles exiting the Sports Complex after the game.
• Ball playing in the Stadium parking lots and roadways is a safety hazard and is not permitted. Many injuries occur as a result of these activities.
  

WHILE IN YOUR SEAT
Proper behavior is expected from all of our guests.

Foul/abusive language and/or rowdy behavior will not be tolerated and will be cause for ejection and/or arrest. Violators may also have their season tickets revoked. Notify the nearest Guest Services or Safety/Security Representative immediately if actions of this type occur near you.

Retain ticket stubs for Guest Services Representatives to verify proper seat location. Adults should ensure that children are in possession of their own ticket. This will facilitate reuniting the child with parents should they become separated.

Sit only in your assigned seat to avoid inconveniencing other guests.

Keep aisles clear at all times; emergency situations require that stairways be kept clear. Guests sitting or standing in the Stadium aisles jeopardize the safety of others.

Be prepared to show your ticket stub each time you enter your assigned seating section.

Entering the playing field without authorization or throwing objects is a violation of Stadium rules and may prove hazardous. Offenders will be ejected and subject to arrest and prosecution.

Handheld radios and televisions are allowed as long as guests listen with an earpiece or headphones. Guests should be considerate of their neighbors when using these devices.

Disabled seating is reserved for disabled guests with one companion only.